Requesting IHS Records for Legal Cases

Law Firms & Record Retrieval Companies

MEDICAL RECORDS

Clearpath Portal

Through our partnership with Clearpath, Imaging Healthcare Specialists (IHS) offers attorneys and record retrieval companies an efficient method to obtain medical records and images. Clearpath’s HIPAA-compliant web-based portal is a fast and reliable way to submit requests and receive information.

Access Clearpath

Login or request a Clearpath account: myclearpath.com

Processing Time

The IHS Health Information Management (HIM) Department will process your request within 14 days. An original affidavit or certification will be included with your request and made available on the platform once payment is completed.

Payment

IHS will invoice you via Clearpath. Payments can be made on the Clearpath website using your credit card or bank transfer (ACH).

Assistance

Email support@clearpath.com or call 888-757-1255

Policy

IHS does not accept personal service, mail, email, or fax requests. Received checks will be voided and requests will be returned to the sender with information on how to submit a request via Clearpath.

BILLING RECORDS

Clearpath Portal

Billing records for Imaging Healthcare facilities are available 03/2018 – present. Record requests must be submitted to our billing company MBMS, which requires 7-14 days of processing time.

Phone number: 844-290-7305
Fax: 302-440-4884

Hospital Billing

IHS staff have limited to no access to provide assistance. Medical records must be obtained from the hospital, and billing requests sent via fax to MBMS.

Tri-City Hospital (billing records are available 01/2023-present)

Phone: 844-290-7305
Fax: 302-440-4884

Palomar (billing records are available 05/2024 – present)

  • Medical Center Escondido
  • Health MOB
  • Medical Center Poway
  • Women’s Center

Phone: 844-290-7305
Fax: 302-440-4884

Scripps Mercy Hospital San Diego (billing records available 06/2023 – present)

Phone: 833-324-4690
Fax: 302-440-4884