Requesting IHS Records for Legal Cases

Law Firms & Record Retrieval Companies

MEDICAL RECORDS (IHS Facilities)

Clearpath Portal

Through our partnership with Clearpath, Imaging Healthcare Specialists (IHS) offers attorneys and record retrieval companies an efficient method to obtain medical records and images. Clearpath’s HIPAA-compliant web-based portal is a fast and reliable way to submit requests and receive information.

Access Clearpath

Login or request a Clearpath account: myclearpath.com

Processing Time

The IHS Health Information Management (HIM) Department will process your request within 14 days. An original affidavit or certification will be included with your request and made available on the platform once payment is completed.

Payment

IHS will invoice you via Clearpath. Payments can be made on the Clearpath website using your credit card or bank transfer (ACH).

Assistance

Email support@clearpath.com or call 888-757-1255

Policy

IHS does not accept personal service, mail, email, or fax requests. Received checks will be voided and requests will be returned to the sender with information on how to submit a request via Clearpath.

BILLING RECORDS

IHS Facility

Billing records for Imaging Healthcare facilities are available 03/2018 present; allow 7-14 days to process your request.

Dates of service: 03/01/2018 – 01/31/2025:
MBMS
Phone: 844.290.7305
Fax: 302.440.4884

Dates of service: 02/01/2025 – present:
Healthcare Administrative Partners (HAP)
Phone: 858.665.8531
Fax: 610.956.0069

Hospital Billing

IHS staff have limited to no access to provide assistance. Medical records must be obtained from the hospital, and billing requests sent via fax.

Tri-City Hospital

Dates of service: 05/01/2024 01/31/2025
MBMS
Phone: 844-290-7305
Fax: 302-440-4884

Palomar (billing records are available 05/2024 – present)

  • Medical Center Escondido
  • Health MOB
  • Medical Center Poway
  • Women’s Center

Dates of service: 02/01/2025 – present
Healthcare Administrative Partners (HAP)
Phone: 858-665-8531
Fax: 610-956-0069

Scripps Mercy Hospital San Diego (billing records available 06/2023 – present)

Phone: 833-324-4690
Fax: 302-440-4884