Quality Manager


Full Time

Supervised By

Director of Operational Excellence

Job Description

Imaging Healthcare Specialists is seeking a dynamic individual with leadership skills to implement various programs. The position focuses on multiple areas including Quality Improvement, Risk Management and Corporate Compliance. The Quality and Compliance Coordinator provides leadership and expertise to ensure the delivery of safe, high quality patient care services.


Essential Responsibilities specific to Quality Manager:

  • Collaborates with the Medical Director in creating a focus on clinical outcomes.
  • Ability to prioritize quality improvement and risk management strategies and choose how to best narrow quality gaps
  • Oversees a corporate wide clinical quality improvement program inclusive of all staff, develops and maintains a written quality improvement plan and systematic evaluation of the plan’s effectiveness.
  • Develops and maintains a performance measurement work plan and reporting calendar to ensure timely data collection, aggregation, analysis, and reporting of established performance measures related to key operational and clinical processes and outcomes.
  • Manages electronic storage of quality improvement reports to promote ongoing access for key stakeholders.
  • Oversees a corporate compliance program, develops and maintains a written corporate compliance plan and annual evaluation of the plan’s effectiveness; ensures that all required elements of a compliance program are addressed.
  • Develops and maintains Standard Process Instructions to support IHS policies and procedures related to the corporate compliance program.
  • Serves as a resource for the CEO for all external and internal compliance audits; ensures that corrective action plans are documented in a timely manner and effectively implemented.
  • In consultation with the CEO, submits mandatory notification of known or suspected corporate compliance violations to the appropriate regulatory agencies.
  • Develops and maintains up-to-date knowledge of corporate compliance requirements and related laws and regulations as mandated or recommended by OIG, CMS, and other agencies; attends outside corporate compliance trainings as required to fulfill responsibilities.
  • Oversees a corporate wide risk management program, develops and maintains a written corporate risk management plan and annual evaluation of the plans’ effectiveness.
  • Develops and maintains policies and procedures related to the corporate risk management program.
  • Oversees a corporate wide patient safety program, develops and maintains a written patient safety plan and annual evaluation of the plan’s effectiveness and develops and maintains policies and procedures related to the patient safety program.

Expectations of all IHS Employees:

  • Hands-on engagement in understanding and applying Lean.
  • Maintains an unrelenting focus on improvement and providing customer value.
  • Makes learning and practicing of Lean principals a daily priority.






Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Passionate about changing patients’ lives through delivering demonstrably higher quality
  • Experience – Three years of healthcare quality and or risk management experience and related certifications such as, Certified Professional in Healthcare Quality (CPHQ)
  • Education – Looking for an individual with one or more of the following: Nursing, Radiology Technologist License, Bachelor’s degree (B. A.) from four-year College or university in Public Health, Healthcare Administration, Industrial and Systems Engineering, Business, Allied Health, and Statistics.
  • Demonstrated leadership skills including excellent oral and written communication skills.
  • Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.
  • Strong knowledge of CQI tools and techniques, statistics, ability to perform data analytics, and lead performance improvement teams
  • Computer skills and knowledge of applicable software programs.
  • Ability to work with diverse populations

To Apply

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