Medical Records Clerk


Full Time

Supervised By

Contact Center Manager

Job Description

Summary: Responsible for processing centralized medical records requests for outside films and
retention of patient medical data and ensuring proper documentation and compliance with
company policies and HIPAA guidelines. This will be achieved by performing the following duties.

Essential Responsibilities include the following. Other duties may be assigned.
 Hands-on engagement in understanding and applying Lean.
 Maintains an unrelenting focus on improvement and providing customer value.
 Makes learning and practicing of Lean principals a daily priority.
 Protect the security of medical records to ensure that confidentiality is maintained.
 Review records for completeness, accuracy, and compliance with regulations.
 Transcribe medical reports, process patient records and process completion documents.
 Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by
consulting with referring physicians or others.
 Enter data, such as demographic characteristics, history and extent of illness, diagnostic
procedures into computer.
 Identify, compile, abstract, and code patient data, using standard classification systems.
 Retrieve patient medical records from physicians, technicians, or other medical personnel.
 Release information to persons or agencies according to regulations.
 Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval
systems to collect, classify, store, or analyze information.
 Prepare statistical reports, narrative reports, or graphic presentations of information to be
used by referring physicians, executive leadership, researchers, or other users.
 Compile medical care and census data for statistical reports on diseases treated, surgery
performed, or use of hospital beds.
 Process and prepare business or government forms.
 Practice hands-on engagement in fully understanding lean principles, and applying it to daily
 Maintain an unrelenting focus on improving and providing customer value through improved
efficiencies, waste elimination, and focusing on key processes to continually improve
 Makes continuous improvement and learning of lean principles a daily priority
 Process media requests for patient medical records via phone, fax, email and process
requests for external studies indicated in RIS/PACS.
 Effectively verify pathology results to ensure the ordering physician receives the final
radiology report reflecting the results of the pathology.
 Process legal requests, medical record/billing and images
 Successfully manage daily tasks and workload to meet goals






Education and/or Experience: High school diploma or general education degree (GED); or
one to three months related experience and/or training; or equivalent combination of
education and experience.

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