For Appointments: 866.558.4320

For Information: 858.658.6500

Please contact us if you have any additional questions.

IHS FAQs – Please click the questions below to reveal answers.

Why should I come to Imaging Healthcare Specialists versus another facility?

Imaging Healthcare Specialists has 11 convenient locations, sub-specialized radiologists, exceptional customer service and lower prices compared to hospitals and other centers. We also provide a wide array of imaging services to address all of your medical imaging requirements. Through the availability of online images and reports, your physician is able to quickly access the information needed to make the decisions necessary for prompt, effective treatment. IHS can provide all of your medical imaging needs in a prompt, safe, accurate, comfortable manner.

How do I schedule an exam with Imaging Healthcare Specialists?

Imaging Healthcare Specialists has multiple ways to schedule an exam at one of our facilities. You can call our main scheduling number: 866 558 4320 or any of our facilities directly. You can also e-mail an exam request or fax it to us at 866 558 4329. Please keep in mind that we require a physician’s order for most exams.

How do I find out the hours of operation at Imaging Healthcare Specialists’ facilities?

In general, all of our facilities are open 8am – 5pm, Monday through Friday, and many of them are open into the evenings and on weekends. We offer extended hours, opening as early as 6am and staying open as late as 10pm. We also are open Saturdays and Sundays at some of our centers. You can call our main scheduling number: 866 558 4320 or any one of our facilities directly for more detailed information.

Are Imaging Healthcare Specialists facilities open on holidays?

We are open for patients on all major holidays. If you are interested in having your exam performed on a holiday, please call our scheduling office at 866-558-4320 to see what IHS facilities are open on that particular holiday.

Do I need a physician’s order for a screening mammogram?

No, a physician’s order is not required to schedule a screening mammogram. We do, however, request the name of your physician so we can forward the results of the exam to him or her, and have a physician contact available for any necessary follow-up.

How do I find out if I am at risk for breast cancer?

The National Cancer Institute has developed a breast cancer risk assessment tool to identify women at risk for breast cancer. In addition to screening mammograms, complementary imaging technology such as Breast MRI is available at IHS for those women identified as at-risk patients. To perform this brief assessment, click here – please share your results with your physician and if follow up is required you can schedule that exam directly by calling our main scheduling number: 866 558 4320.

Where does Imaging Healthcare Specialists provide mammography services?

Currently, digital mammography is provided at our two San Diego locations on Alvarado Court and 1st and Laurel, as well as at facilities in Chula Vista, Encinitas, La Jolla, Poway, Oceanside and Temecula Valley. To schedule a mammogram you can call our main scheduling number: 866 558 4320 or any of our facilities directly. You can also e-mail an exam request or fax it to us at 866 558 4329.

What other women’s services does IHS provide?

IHS provides the entire array of women’s imaging services including screening and diagnostic mammograms, breast MRI and breast ultrasound, abdominal ultrasound, image ultrasound guided and stereotactic breast biopsy and QCT bone mineral densitometry. These services complement our other components such as MRI, CT and PET/CT to provide full service imaging throughout our center network.

I’m a physician, how do I sign up for online images and reports?

Just call our main number, 866 558 4320 and ask to be set up for online images and reports. We will assign a user name Log In ID and logon Password and set up a convenient time to load any required software on your existing office computer. All you need is a web browser and an internet connection in your office and we can have you set up to receive images and reports electronically in no time. To view a tutorial on our DR Systems Web Ambassador viewing software, click here.

How do I find directions to Imaging Healthcare Specialists’ facilities?

Just visit the Locations section of our website. Once on the locations page, select a center by name. Individual maps are available.

Do I have to do anything to prepare for my exam?

Various exams involve different preparations, some requiring either fasting or the ingestion of contrast material prior to the exam to optimize the image quality of the study. To review the preparation requirements for most exams, click here, or call our scheduling department at 866 558 4320.

How long will my exam take?

Exams take anywhere from 5-10 minutes for an x-ray to over an hour for certain interventional procedures. Most exams take a half hour to 45 minutes, including the time before and after the actual scan. If you have a time constraint in conjunction with your scheduled exam with IHS, please call us at 866 558 4320 and let us know and we can provide you with additional information relative to the specific exam you have scheduled with us.

When will my exam results be ready?

The images from your exam as well as the associated report are available from IHS in an extremely prompt fashion. However, please allow some time for your physician to correlate the results of your exam with other pertinent information so they can follow up with you and coordinate any necessary treatment.

What is Imaging Healthcare Specialists’ policy regarding CT radiation dose?

IHS staff and Radiologists follow the ALARA (As Low as Reasonably Achievable) approach to any imaging exam that we provide that uses radiation. In order to become accredited by the American College of Radiology, imaging providers must meet certain criteria for the provision of low-dose CT and IHS has a strong tradition of not only meeting the ACR’s requirements, but also striving for ALARA dosage while still attaining quality study results. We have added SafeCT, a revolutionary dose reduction technology, to all of our CT Scanners, achieving up to 90% radiation dose reduction.Additionally, in conformance with California Senate State Law SB 1237, IHS records the dose of radiation received for each exam in the patients exam report. We have the accuracy of our reported doses verified annualy by an independent Medical Physiscist.

What’s the difference between coronary CT angiography and coronary artery calcium scoring?

Coronary artery calcium scoring (CACS) is an exam that can be performed with a traditional CT scanner that provides an indication of the amount of calcified plaque in your arteries and therefore your associated risk for heart disease. Coronary CT Angiography (CCTA) utilizes a multi-slice CT scanner, such as our 64 slice CT in La Jolla, to evaluate specific areas of concern for heart disease, often eliminating the need for a more expensive, invasive cardiac catheterization procedure.

I have had a knee replacement or other surgery with metal in my body. Can I have an MRI scan?

Yes, in most instances you can. IHS will perform a screening analysis prior to your exam to ensure that your scan will be safe and not impacted by the metal in your body.

Will Imaging Healthcare Specialists accept my insurance?

IHS accepts most insurance. If you have a question as to whether your insurance will cover your exam at IHS, you can call our authorization department at 858 658 6500.

Does Imaging Healthcare Specialists have cash pricing for people without insurance?

Yes, our Simple Cash Fee Schedule is posted on our website.

Who do I contact if I have a question about my bill?

If you have a question about your bill, please call our billing company, Zotec Partners, at 877 207 8247. You can also visit the online patient portal at

How do I provide feedback regarding Imaging Healthcare Specialists’ services?

We welcome your comments via phone, fax, email or in writing. For information on how to reach us, you can visit the Contact section of our website.